{"id":1132,"date":"2023-06-08T17:07:04","date_gmt":"2023-06-08T14:07:04","guid":{"rendered":"https:\/\/chemx.weblikepro.ro\/?page_id=1132"},"modified":"2024-06-27T13:25:49","modified_gmt":"2024-06-27T10:25:49","slug":"politica-de-confidentialitate","status":"publish","type":"page","link":"https:\/\/chemx.ro\/en\/politica-de-confidentialitate\/","title":{"rendered":"Confidentiality policy"},"content":{"rendered":"

Confidentiality policy<\/h1>\n
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1. General information<\/h3>\n

The confidentiality of your personal data is one of the main concerns of CHEMX LPE S.R.L., based in Sat Tarian Com. Girisu De Cris, Str. Craftsmen, No.18 Tarian, as data operator.\nThis document has the role of informing you about the processing of your personal data, in the context of using the chemx.ro website.<\/p>\n

2. Categories of personal data processed<\/h3>\n

2.1.<\/strong> If you are a customer of the Site, CHEMX LPE S.R.L. will process your personal data, such as first and last name, telephone, e-mail address, billing address, delivery address, data on how you use the Site, for example your behavior \/ preferences \/ habits within CHEMX LPE SRL, as well as any other categories of data that you provide directly in the context of the creation of the user account, in the context of placing an order through the Site or in any other way resulting from the use of the Site.<\/p>\n

If you use your Facebook or Google account to create your user account on the Site, CHEMX LPE S.R.L. will process the following public profile data displayed by the respective applications: username, email address.\n\nIf you choose to create a user account only before completing the order of a product available on the Site, you will be asked for your e-mail address based on which an account will be created automatically. If you do not complete the order, the email address and other data provided will not be stored by CHEMX LPE S.R.L., and the account created will be automatically deleted.<\/p>\n

2.2.<\/strong> If you are a visitor to the Site, CHEMX LPE S.R.L. will process your personal data that you provide directly in the context of using the Site, such as the data that you provide in the contact \/ questions \/ complaints section, to the extent that you contact us in this way.<\/p>\n

3. Purposes and grounds of processing<\/h3>\n

3.1.<\/strong> If you are a customer of the Site, CHEMX LPE S.R.L. processes your personal data as follows:<\/p>\n

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    • for carrying out the contractual relationship between you and CHEMX LPE S.R.L., respectively for taking over, validating, sending and invoicing the order placed on the Site, informing you about the status of the order, organizing the return of ordered products, etc.\n

      Basis: The processing of your data for this purpose is based on the contract concluded between you and CHEMX LPE S.R.L., defined in the Terms and Conditions. The provision of your personal data is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of carrying out contractual relations between you and CHEMX LPE S.R.L.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

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        • to fulfill the legal obligations incumbent on CHEMX LPE S.R.L. in the context of the services provided through the Site, including the obligations in fiscal matters, as well as in matters of archiving.\n

          Grounds: The processing of your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is necessary. The refusal to provide data may result in the impossibility of CHEMX LPE S.R.L. to comply with its legal obligations and therefore unable to offer you services through the Site.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

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            • for marketing activities, respectively for the transmission, by means of remote communication means (e-mail, SMS) of commercial communications regarding the products and services offered by CHEMX LPE S.R.L., through the Site.\n

              Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

              You can express your consent to the processing of data for this purpose by checking the appropriate box at the time of account creation, or after account creation, in the My Account Information section. To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail\/sms containing commercial communications. Additionally, you can unsubscribe by going to the My Account Information section.<\/p>\n

              Providing your data for this purpose is voluntary.<\/b> The refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.<\/p>\n

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              • for the purpose of carrying out various analyses, reports on the operation of the Website, creating profiles of consumer preferences, mainly in order to improve the experience offered on the Website.\n

                Basis: The processing of your data for this purpose is based on the legitimate interest of CHEMX LPE S.R.L. to permanently improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.<\/li>\n<\/ul>\n

                3.2.<\/strong> If you are a visitor to the Site, CHEMX LPE S.R.L. processes your personal data as follows:<\/p>\n

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                • for marketing activities, respectively for the transmission, by means of remote communication means (e-mail, sms), of commercial communications regarding the products and services offered by CHEMX LPE S.R.L., through the Site.\n

                  Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it. <\/p>\n

                  You can express your consent to the processing of data for this purpose by completing and checking the appropriate box in the form for subscribing to the newsletter available on the Site. To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail\/sms containing commercial communications. <\/p>\n

                  Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.<\/li>\n

                • to resolve complaints, complaints and to monitor traffic and improve your experience on the Site.\n

                  Basis: The processing of your data for this purpose is based on the legitimate interest of CHEMX LPE S.R.L. to ensure the proper functioning of the Site, as well as to permanently improve the experience of Site visitors, including by resolving various comments, questions or complaints. <\/p>\n

                  Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.<\/li>\n<\/ul>\n

                  4. The duration for which we process your data<\/h3>\n

                  As a matter of principle, CHEMX LPE S.R.L. will process your personal data as much as is necessary to achieve the processing purposes mentioned above. If you are a customer, we will process your data for the entire duration of the contractual relationship and subsequently according to the legal obligations that fall under the responsibility of CHEMX LPE S.R.L. (e.g., in the case of financial-accounting supporting documents for which the legal retention period is 10 years from the end of the financial year during which they were drawn up).<\/p>\n

                  If you are a customer and exercise the option to delete your user account, by pressing the Delete account button in the My account information section, CHEMX LPE S.R.L. will interpret this action as your option to unsubscribe from receiving commercial communications by which we keep you informed about the products and services offered through the site. In this regard, if you choose to delete your user account, we will no longer send you such emails and\/or SMS. However, we would like to inform you that deleting your account will not automatically delete your personal data. If you want your personal data to stop being processed or if you want the data to be deleted, you can exercise your rights detailed in point VII below.. If you request the deletion of the account, but on that account there is at least one active order, the request to delete the account can only be registered after the delivery of the products and the completion of the last active order.<\/p>\n

                  If you withdraw your consent for data processing for marketing purposes, CHEMX LPE S.R.L. will stop processing your personal data for this purpose, without affecting the processing carried out by CHEMX LPE S.R.L. based on the consent expressed by you before its withdrawal.<\/p>\n

                  5. Disclosure of personal data<\/h3>\n

                  To fulfill the processing purposes, CHEMX LPE S.R.L. may disclose your data to partners, third parties or entities that support CHEMX LPE S.R.L. in carrying out the activity through the Site (for example courier companies, IT service providers), or to the central\/local public authorities, in the following examples listed:<\/p>\n